Frequently Asked Questions

What types of materials are accepted for cleanout services?

We accept a wide variety of items during our cleanout services, making it easy to clear out your home, garage, office, or commercial space. Commonly accepted materials include:

  • Household Junk: Old furniture, mattresses, appliances, clothing, toys, and general clutter

  • Electronics: TVs, computers, printers, monitors, and other small electronics

  • Yard Waste: Branches, leaves, lawn clippings, shrubs, and garden debris (no hazardous waste)

  • Construction Debris: Wood, drywall, flooring, tiles, cabinets, sinks, and fixtures

  • Office Equipment: Desks, chairs, filing cabinets, office supplies, and electronics

  • Garage Items: Tools, bikes, sports equipment, shelving, and storage bins

  • Non-Hazardous Trash: Boxes, papers, books, and other general waste

What We Can’t Accept:
For safety and environmental reasons, we do not accept hazardous materials such as paint, chemicals, solvents, oil, gasoline, asbestos, medical waste, or propane tanks.

If you’re unsure about a specific item, feel free to give us a call at (470)560-7160 we’re happy to answer any questions!

Do you recycle or donate items?

Yes, we do our best to recycle or donate items that are still in usable condition. This not only helps minimize waste but also supports environmental sustainability.

Can you handle large or heavy items?

Yes, we have the equipment and expertise to handle large and heavy items such as furniture, appliances, and hot tubs.

How do I prepare for your arrival?

To ensure a smooth and efficient process, please be prepared for our crew when they arrive. Here are a few tips:

  • Group Items Together: Place items for removal in centralized piles or designated areas so our crew can easily identify what needs to be taken.
  • Separate for Donation and Junk: Create separate piles for items suitable for donation and those that are junk. This helps us efficiently sort reusable items during loading.
  • Secure Pets: Make sure pets are safely secured in an area away from the removal activity to avoid any disturbances.
  • Clear Hazards: Remove any tripping hazards from the areas our crew will need to access.

Thank you for following these steps to help us provide you with the best possible service.

Will you bring out large items from different levels of the home or apartment?

Yes! Unlike most competitors, we do not charge extra for stair or elevator access. Our pricing is simply based upon the space you take up in our trucks.

What form of payment do you accept?
We accept cash, checks, and all major credit cards for your convenience. For larger projects and approved commercial accounts, we also offer 30-day payment terms. For any additional questions please call us at (470)560-7160
Do you offer FREE Quotes?

Yes!  We will gladly give you a free estimate. You can upload your photos via our contact form and ask for a quote or text us at (470)560-7160. You can also request an on-site estimate for the most accurate quote.  

Why types of materials are accepted in our dumpsters?

Our heavy-duty bins are designed to contain and haul a broad range of materials, including furniture, appliances, yard waste, construction materials, and general garbage. In keeping with local regulations, we do not accept hazardous waste, including, but not limited to, gasoline, asbestos, medical waste, liquid paints, or flammable liquids. If you have specific questions about what can be hauled away in the roll off dumpsters, feel free to give our team a call and we would be happy to answer any questions you may have.

Can I place the dumpster on the street?

In many areas, placing a dumpster on the street requires a permit from the local authorities. It’s essential to check with your municipality or dumpster rental provider to understand any permitting requirements or restrictions.

Do I need to be present for the dumpster delivery and pickup?

Typically, you do not need to be present for delivery or pickup. However, it’s best to provide specific instructions to us about where to place the dumpster and any access considerations. Give our team a call at (470)560-7160 to help accommodate your specific needs.

Good News Junk Removal LLC – 2021 Edwards Rd, Douglasville, GA 30134